Clover — "You Lucky Dog"
‍CloverGood.com
Effective Date: July 31, 2026 • Last Updated: July 31, 2026
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Clover ("Clover," "we," "us," or "our"), operated by Clover National LLC, an Oklahoma limited liability company, provides premium residential pet waste removal and related pet care services in the Tulsa, Oklahoma metro area. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using our website, signing up for service, or communicating with us, you agree to the practices described in this policy.

Information you provide directly:

• Contact and account information — your name, service address, phone number, and email address, collected when you sign up, request a quote, or contact us.

• Payment information — payment card details, collected and processed through our service management platform and its payment processor. Clover does not store full payment card numbers on our own systems.

• Property access information — gate codes, lock combinations, access instructions, and notes about your yard needed to perform service safely.

• Pet information — your dog's name, breed, photos, birthday, and any behavioral, allergy, sensitivity, or safety notes you share with us.

• Health screen samples and results — if your service plan includes an annual K9 Health Screen, we collect a stool sample from your yard during a regular visit and transport it to an independent, licensed veterinary reference laboratory for testing. We receive and deliver the lab's results to you.

Information we collect during service:

• Service photos — a photo of your latched gate is taken and sent to you at every visit as part of our Gate Photo Guarantee. Plans that include a Yard Readiness Inspection also include periodic photos of your fence line, gates, and yard conditions.

• Service records — visit dates, timestamps, technician notes, and service history, maintained as part of your dog's K9 Service Record.

• Property access information — gate codes, lock combinations, access instructions, and notes about your yard needed to perform service safely.

• Pet information — your dog's name, breed, photos, birthday, and any behavioral, allergy, sensitivity, or safety notes you share with us.

• Health screen samples and results — if your service plan includes an annual K9 Health Screen, we collect a stool sample from your yard during a regular visit and transport it to an independent, licensed veterinary reference laboratory for testing. We receive and deliver the lab's results to you.

Information collected automatically on our website:

• Standard web analytics data such as IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies. See Section 7 (Cookies).

Service communications at Clover run primarily by text message. By providing your phone number at signup, you expressly consent to receive text messages from Clover related to your service, including visit notifications, gate photos, health screen reminders, account and billing notices, and occasional service offers.

• Message frequency varies with your service schedule.

• Message and data rates may apply.

• Reply STOP at any time to stop receiving texts, or HELP for assistance. Opting out of texts may limit certain service features (for example, gate photo delivery).

• We do not sell your phone number to third parties.

We do not sell your personal information. We share information only in the following circumstances:

• Service platform and payment processing — we use a third-party field service management platform (currently Sweep&Go) to manage scheduling, routing, billing, and client communications. Your account, payment, and service data are processed and stored on that platform in accordance with its own privacy and security practices.

• Veterinary reference laboratory — if your plan includes a K9 Health Screen, sample identification information (your dog's name, your address, and collection date) is shared with the independent licensed laboratory that performs testing.

• Service providers — vendors who help us operate the business, such as portrait artists, print and mail fulfillment for rank tags and portraits, and communication tools. These providers receive only the information needed to perform their function.

• Legal requirements — when required by law, subpoena, or legal process, or to protect the rights, safety, or property of Clover, our clients, or others.

• Business transfers — if Clover is involved in a merger, acquisition, financing, or sale of assets, client information may be transferred as part of that transaction. We will require any successor to honor the commitments in this policy or notify you of material changes.

Your dog's commissioned portrait belongs to you. We love it when clients share portraits and rank promotions in their own social channels — that's entirely your choice.

Clover will not post your dog's portrait, your name, your address, or photos of your property on our own marketing channels without your consent. Gate photos and inspection photos are sent privately to you and used internally for service verification; they are not used in marketing without your permission.

K9 Health Screen results are laboratory findings about your pet, not your personal health information. Results are delivered to you with the standing recommendation that you share them with your veterinarian. Clover is not a veterinary practice and does not diagnose, treat, or provide veterinary advice. We retain screen results as part of your dog's K9 Service Record for as long as your account is active.

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling cookies may affect site functionality. We may use standard analytics services (such as Google Analytics) that collect usage data in aggregate.

We take reasonable administrative, technical, and physical measures to protect your information, including limiting access to gate codes and property access details to personnel who need them to perform your service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

We retain your information for as long as your account is active and as needed to provide service, comply with legal and tax obligations, resolve disputes, and enforce agreements. If you cancel service, we retain basic account and service history records for our business records; you may request deletion of gate codes and property access information at any time, and we will delete them promptly.

You may at any time:

• Access, update, or correct your account information by contacting us;

• Opt out of marketing emails via the unsubscribe link in any message;

• Opt out of text messages by replying STOP;

• Request deletion of your gate codes and access information;

• Request a copy of your service records (your dog's K9 Service Record is yours — just ask);

• Request deletion of your personal information, subject to records we are legally required to keep.

To exercise any of these rights, contact us using the information in Section 13.

Our website and services are directed at adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above and, for material changes, notify active clients by email or text. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Clover — Clover National LLC
‍8990 S Sheridan Ste B
Tulsa, OK 74133
Phone: 918-960-0030
Website: CloverGood.com

Clover — "You Lucky Dog" • Veteran Owned & Operated